The Zojax Salesforce Administration Service is a cost effective alternative to hiring a full-time Salesforce Administrator. Zojax has two Salesforce Administrator thus providing coverage when a full-time administrator employed by your organization is on sick leave for taking a vacation.

Our hourly rate is $95 per hour with no monthly minimum and no term commitments.

Services Included in the Zojax Salesforce Administration Service:

• Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups
• Resolve user support tickets
• Identify and gather requirements from user
• Support team members and monitor user adoption of Salesforce tools in your organization
• Provide ongoing user training and create training materials as needed
• Developing reports
• Resetting passwords
• Adding fields
• Running backups
• Monitoring Salesforce Licenses, removing In-Active Users
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Importing sales department leads, contacts, and other data.
• Maintaining the sales cloud, as well as building custom reports and dashboards.
• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Evaluating and installing new Salesforce releases, as well as providing training and support.
• Documenting processes, including error reports and changes to field history tables.
• Preparing reports for sales and other departments.